Google’s ‘Home’ is Having Problems by Chrissie Clune

Google had high hopes for its virtual assistant ‘Home’ to take on Amazon’s ‘Alexa‘. The problem is that the product has trouble with users reporting indifferent behavior from ‘Home’.

The virtual assistant is spitting out errors instead of controlling smart home devices and answering questions. “According to multiple online complaints, there’s a Google Home outage affecting a significant portion of users,” said Android Police, a technology website.

To know if your ‘Home’ device is affected, users need to use a trigger phrase. The device will respond with “Hmm, something went wrong. Try again in a few seconds,” or “There was a glitch. Try again in a few seconds.”

“Most users say the issues started popping up in the last day or two and today Google Home has a nearly 100 percent failure rate,” said the report. However the other devices with Google Assistant are working fine.